Hosting on our CMS allows you to have the functionality to edit, develop and manage your website. Without hosting, your website will not be seen online and your emails will also not work.
Our CMS is backed by leading technology to ensure the maximum uptime, speed and maintenance of you online business. As a fully managed system, your site continually receives free updates, patches and fixes automatically for life. This means your site is always up to date.
Our Packages come with a number of email accounts which you can set up and manage from within the Admin Console. Our email service supports both IMAP and POP3 protocols, and we also offer a webmail interface for accessing your mail on-the-go.
It is important to distinguish between what support and development is. We will support you throughout your time with us in a number of ways. It can be issues with your website, managing content, consulting on what can be done as well as training you on the system and how to run a successful online business.
We will provide you with support ticketing services to make sure you get the service you need. You will have a login to the admin console to manage the website. There is access to an online Wiki and training videos on every aspect of using the system. You also have access to topic sensitive help menus within the console.
When you require extra services or functionality then that is the cross over with extra Development. This is charged as an additional separate one off service. It’s a simple process, we consult with you, provide an estimate that you then accept or reject based on price and/or timescales.
